“I’d like to apologise for my response to you last week, Mr Gibbon.
“I had no idea you would be so upset…..so upset that you felt impelled to take the matter to the manager of the shop.
“No…… apart from that, I really am very sorry for my response to you, even though your recollection is tainted by your obvious emotions at the time. No matter – I realise you have your own version of events which are the polar opposite to my own version of the situation; however I am mature enough to realise that management is OBVIOUSLY going to believe your side of the story (customer is always right) and – let’s face it – we all have to grovel to the people that pay our wages !!
“If I may, I’d like to point out a few salient facts:
- “I did in fact preface my (offending) statement with an apology……… I said “I’m sorry you feel that way, but…….da daa da daa, etc.”, however you were so angry that you may have forgotten that bit;
- “I never usually justify ANYTHING I do in life, but in my defence, I work with focus and intensity, so whilst I am ensuring all the company’s Employee Ethics Manual (including Fiscal, safety, security, environmental health concerns, legal implications, etc.) are being adhered to whilst we work in stressful situations, I am aware of the ratios of time-workload-staffing levels, together with the fact that we are critically understaffed in our workplace. And we get no recognition, nor any thanks, for the hard work we all do. Is it surprising that a few details are overlooked?
- There are witnesses to the occurence; unfortunately they claim to have ‘not heard’ the actual discourse.
“So, yes, I am very, VERY SORRY, MR Gibbon”
“…for what happened, even though that makes me out to be a liar and lacking in integrity and someone who cannot be trusted because she is, in some small and variable way…..unbalanced. Perhaps.
“Indirectly, it impairs my intrapersonal relationship because I am well aware of karma and the effect on the unconscious mind of living a life that lacks integrity and truth, i.e. being very two faced – nice on the surface and a real bitch underneath because I am unable to pursue chosen, creative and adventurous arcs …. instead (because I am a Wages-Slave) coming out with derogatory comments about everyone I meet in life, so that my aura is a sulphur-rich cesspit that swirls with negative* and downward-spiralling emotions and actions, including demons with lots of heads; a cesspit that will develop in velocity, intensity and danger as it feeds on ego-inspired life paths, denials, comments and thoughts, and progresses toward (not a tortology BTW) the vacuum of super-massive Black Hole-dom.
“And I wouldn’t want that to happen …….. how could I possibly live with myself?”
PS – * The word ‘negative’ is actually a positive in the world of Quantum Physics and Science – the very spiritual Metaphysical Twin….. is a negative. Now there’s food for thought, Mr Gibbon …..
PS ** The above should be read with the following image in mind………
www.metro.co.uk – tongue in cheek