Monthly Archives: December 2013

Version Births – How Not to Apologise in Work Situations

“I’d like to apologise for my response to you last week, Mr Gibbon. “I had no idea you would be so upset…..so upset that you felt impelled to take the matter to the manager of the shop.  “No…… apart from … Continue reading

Posted in Uncategorized | Tagged , , , , , , | Leave a comment